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Datatrans Privacy

Datatrans "the app” provides an automated service to connect your online shop to the Datatrans AG Payment Services and allows you to sell you products to customers.

This privacy policy describes how personal information is collected, used, and shared when you install or use the app in connection with your Shopify-supported store.

Access to your Shopify store

When you install the app, we are requesting access to certain types of information from your Shopify account:

  • write_payment_gateways => Allows us to enable the payment method in your Shopify store
  • write_payment_sessions => Allows us to write payments and refunds to your Shopifystore

Personal information the app may collects (depending on payment gateway used)

Once you enable the payment method in your store your customers will be able to use more than 40 different payment gateways during checkout. If they select this payment method and start the payment process, Shopify will send us the following personal information:

  • Full name (billing + shipping)
  • Full address (billing + shipping)
  • Email
  • Phone number

In order to process your customers payment for the services provided by Datatrans we may need to collect the following information during the payment process:

  • Gender
  • Age

How do we use personal information?

We use the personal information we collect in order to provide the service and to operate the app. We also send personal information from your customers to Datatrans servers in order for them to offer their payment services. After forwarding data to Datatrans, we delete all personal information from our servers; we also filter personal data from our logs.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tftw.ch.