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Delayed Order Notifier Privacy

Delayed Order Notifier "the App” provides an automated service to inform customers by email who are waiting for orders that have been delayed by a certain amount of time.

This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

  • read_products => we need this to get certain information from products that are included in the shipment (e.g. estimated delivery dates, incoming orders, etc...)
  • read_orders => we need this to get the relevant order information to know if it is delayed, by how much time it is delayed and which products are included in the order
  • read_customers => we need this to know the name and email address of the customer (so we can send them an email)

Additionally, we collect the following types of personal information from you once you have installed the App:

  • Contact information (address, email, etc.)

How Do We Use Your Personal Information?

We use the personal information we collect from you in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services.

Sharing Your Personal Information

We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena.


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@tftw.ch.